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Created before Nov 2016
Last update: 2022-03-22 13:45:24

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Banco Santander head office. Photo: Author Year of the dragon via Wikimedia Commons (CC-BY-SA 3.0)

About Banco Santander

Banco Santander, founded in 1857, is a Spanish bank and the fifth largest bank in Europe in terms of assets. The bank has expanded since 2000 through a number of acquisitions and has operations across Europe, Latin and North America America and Asia. Together with its subsidiaries, it provides various retail and commercial banking products and services for both individual and business clients. In June 2017 Banco Santander acquired Banco Popular Espagñol (see on record profile).

Website http://www.santander.com
Headquarters
Santander Group City. Avda. de Cantabria s/n
28660 Boadilla del Monte, Madrid
Spain
CEO/chair Mr. José Antonio Álvarez Álvarez
CEO
Supervisor
Banco de España
Annual report Annual report 2021
Ownership
listed on Bolsa de Madrid, Borsa Italia, Brazil Stock Exchange, London Stock Exchange & NYSE

Banco Santander's shareholder structure can be accessed here.

Subsidiaries
Banco Popular Espanol – Spain
Complaints and grievances

Banco Santander does not operate a complaints channel for individuals and communities that may be adversely affected by its finance. However, the bank can be contacted at sostenibilidad@gruposantander.com.

Stakeholders may also raise complaints via the OECD National Contact Points (see OECD Watch guidance).

Related Dodgy Deals

Banco Santander has been linked to the following "Dodgy Deals", e.g. as a current or past financier or through an expression of interest. Find out more about dodgy deals here. See the project or company profile for more details on the nature of the bank's link to the Dodgy Deal.

Dodgy Deals map

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On record profiles

Policy Assessments

Tracking the Equator Principles

EPFIs reporting status

BankLast update
Country
Reporting period
PF deals under EP
Project names reported
% Project names reported
Details
Santander
2022-03-14
ESP
2020
68
40
58.8
5.9800000041E+37
0
Spain
Profile
Reporting period
2020
PF deals under EP
68
Project names reported
40
% Project names reported
58.8
20220314
Last update: 2022-03-14
Explanation

EP reporting page: https://equator-principles.com/reporting-banco-santander-s-a-2019/

Explanation

Project name reporting status of Equator Principles signatories for each financial institutions' most recent reporting period. Where there is no percentage presented the EPFI has not reported having financed any project transactions in that reporting period. 

For more details see this page.

Banks and Climate

Bank net zero commitments

BankLast update
Country
Target 2025
Target 2030
Net zero 2050
SBT
NZBA
CCCA
Details
Santander
2021-04-21
ESP
91000
Spain
Profile
Target 2025
50.5
Target 2030
Net zero 2050
SBT
NZBA
CCCA
20210421
Last update: 2021-04-21
Explanation

Goal 2025/2030: Pledged to publish interim commitments. Also pledged to set a 2030 target (NZBA).

Goal 2050: Net zero by 2050 (lending, advisory or investment services). Also NZBA.

References
2021-4-21

Net-Zero Banking Alliance (NZBA)

2021-4-21 | UNEP FI
2021-2-22

Santander Group sets ambition to be net zero by 2050, supported by first decarbonization targets

2021-2-22 | Santander
Explanation

This table tracks the net zero pledges and commitments of banks. It shows whether banks have committed to net zero by 2050 and have set an interim emissions reduction goal for 2025 and/or 2030. It also notes banks that have not yet set targets but have pledged to do so in the future, including by joining the Collective Commitment to Climate Action or Net Zero Banking Alliance. Finally, it notes whether banks have (pledged to) set Science-Based Targets. More information and references can be found by expanding the 'details' section of each bank.

  • A blue check mark means the bank has set a target or joined the alliance. A check mark does not mean that the target set by the bank meets any particular standard, just that is has set a target. In case we have identified short comings in the target, for example when it only applies to lending and not underwriting), this is noted in the 'details' section.
  • An orange dash means a bank has pledged to set a target (for example, banks commit to set 2030 and 2050 targets when they join the NZBA), but have not yet actually done so.

Abbreviations:

CCCA = Collective Commitment to Climate Action
NZBA = Net Zero Banking Alliance
SBT = Science-Based Targets

For more details see this page.

Banks and Human Rights

Human Rights Benchmark November 2019

BankLast update
Country
Score
Ranking
Details
Banco Santander
ESP
3.5
Laggard

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0
Spain
Score
Laggard
3.5
Explanation

Banco Santander's human rights policies, processes and reporting were assessed as part of the BankTrack Human Rights Benchmark in November 2019. The bank is assessed as a Follower, with a total score of 3.5 out of 14.

Policy: 2.5/3
Due dilligence: 0.5/5
Reporting: 0.5/3
Remedy: 0/3

Explanation
Laggard
Follower
Front runner
Leader
0 - 3.5 points
4 - 5.5 points
6 - 8.5 points
9 - 14 points
For more details see this page.

Response Tracking

This page evaluates Banco Santander's responses to instances of alleged human rights violations linked to its finance, raised by civil society organisations. It is not intended to be exhaustive, but covers selected impacts raised by BankTrack and other civil society partners since 2016. For the full scoring methodology, see here. For more information about BankTrack's evaluation of bank responses to human rights impacts, see the 2021 report "Actions speak louder: assessing bank responses to human rights violations".

Impacts reviewed
Responded?
Total score
Response
Action
Monitoring
Deforestation in the Amazon (July 2019)
0
0
0
0
Dodgy Deal profile
Responded?
Total score
0
Dodgy Deal profile
Response
0
Out of 1
Rationale for score
The bank did not respond.
Action
0
Out of 1
Rationale for score
No information available on whether the bank engaged with its client or took appropriate action.
Monitoring
0
Out of 1
Rationale for score
No information available on whether the bank monitored progress.
More info
Business and Human Rights Resource Centre, 2019

Don't Buy into Occupation report, Sept 2021
0
0
0
n/a
Dodgy Deal profile
Responded?
Total score
0
Dodgy Deal profile
Response
0
Out of 1
Rationale for score
The bank did not respond.
Action
0
Out of 1
Rationale for score
No infor