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Home › Campaigns › Banks and Human Rights ›
Campaign

The BankTrack Human Rights Benchmark

By: BankTrack
The BankTrack Global Human Rights Benchmark 2022: Cover image. Photo: BankTrack
By: BankTrack
Why this campaign?

BankTrack's Human Rights Benchmark assesses commercial banks on the extent to which they are implementing the UN Guiding Principles on Business and Human Rights, as part of our campaign to ensure banks fully meet the responsibility to respect human rights.

Our latest Global Human Rights Benchmark was published in November 2022. We will hold two webinars to present the results, on 22nd and 24th of November - register here.

Previous global benchmarks were published in 2014, 2016 and 2019. Our next Human Rights Benchmark Global is planned for publication in 2024.

This page presents the results of our 2022 Global Human Rights Benchmark alongside Regional Benchmarks for Asia and Africa and the previous 2019 global benchmark.

Jump to:

  • BankTrack Global Human Rights Benchmark (2022)
  • BankTrack Human Rights Benchmark Asia (2022)
  • BankTrack Human Rights Benchmark Africa (2021)
  • ​BankTrack Global Human Rights Benchmark (2019)
Policy analysis

BankTrack Global Human Rights Benchmark (2022)

BankTrack’s 2022 Human Rights Benchmark assessed 50 of the largest commercial banks globally. It found that no commercial banks are fully meeting the UN Guiding Principles. Although there was some progress since 2019, no banks were ranked as 'leaders' and there has been a lack of action to address key gaps on reporting and remedy.

  • Full report (PDF)
  • Media release
  • Twitter thread with infographics
  • Webinar presentation (YouTube, 38 minutes)

Bank
Policy
Due dilligence
Reporting
Remedy
Total
Change
Response tracking
Bank profile
Full results
Front runners 7 - 10 points
Bank
Policy
Due dilligence
Reporting
Remedy
Total
Change
Response tracking
Bank profile
Full results
Citi
Mizuho Financial Group
Westpac
ANZ
ABN AMRO
Barclays
Rabobank
ING Group
Standard Chartered
BBVA
BNP Paribas
Deutsche Bank
2.5
3.5
2
1
9
+2
0.6
Profile
Results
3
3
2
1
9
+5
0.3
Profile
Results
3
3.5
2
0.5
9
+2.5
0
Profile
Results
3
2.5
1.5
1.5
8.5
+1
1
Profile
Results
2.5
3.5
2
0.5
8.5
-1
0
Profile
Results
3
2.5
1.5
1
8
+1
0.3
Profile
Results
2.5
2.5
2
1
8
0
0
Profile
Results
2.5
3
1.5
0.5
7.5
+0.5
1
Profile
Results
3
2
2
0.5
7.5
+2.5
0.5
Profile
Results
3
2.5
1
1
7.5
0
0.3
Profile
Results
2.5
3
2
0
7.5
+1.5
0.8
Profile
Results
2
3
1.5
0.5
7
+1
0.2
Profile
Results
Followers 3.5 - 6.5 points
Bank
Policy
Due dilligence
Reporting
Remedy
Total
Change
Response tracking
Bank profile
Full results
Morgan Stanley
National Australia Bank
Société Générale
Intesa Sanpaolo
UniCredit
Bank of America
UBS
Banco Santander
Itaú Unibanco
Wells Fargo
Banco Bradesco
Nordea Bank
Commonwealth Bank
Sumitomo Mitsui Financial
HSBC
Credit Suisse
CaixaBank
Toronto-Dominion Bank
Bank of Nova Scotia
Sumitomo Mitsui Trust Holdings
NatWest
Banco do Brasil
BMO Financial Group
Royal Bank of Canada
Crédit Agricole
Lloyds Banking Group
Canadian Imperial Bank
Mitsubishi UFJ
3
2.5
1
0
6.5
+1
0
Profile
Results
3
2
0.5
1
6.5
0
0
Profile
Results
2
3
1
0
6
+3
0.7
Profile
Results
2.5
1.5
1.5
0.5
6
0
0.3
Profile
Results
2.5
2.5
0.5
0.5
6
0
0.3
Profile
Results
2
3
1
0
6
+4.5
0
Profile
Results
3
1.5
1.5
0
6
+0.5
0
Profile
Results
2.5
1.5
1.5
0.5
6
+2.5
0
Profile
Results
2
2
1
0.5
5.5
+0.5
n/a
Profile
Results
3
1.5
1
0
5.5
+0.5
0
Profile
Results
2
1.5
1.5
0.5
5.5
+3
0
Profile
Results
2
1
1.5
1
5.5
-1
0
Profile
Results
2.5
1
1.5
0
5
0
0
Profile
Results
2
2
0.5
0.5
5
+3
0
Profile
Results
3
1.5
0.5
0
5
+1
0.2
Profile
Results
2
1.5
1
0.5
5
-0.5
0.3
Profile
Results
3
1
0.5
0
4.5
NEW
n/a
Profile
Results
2
1.5
0.5
0.5
4.5
+3
0
Profile
Results
2.5
1
0.5
0.5
4.5
+2
0
Profile
Results
2.5
1
1
0
4.5
+0.5
0
Profile
Results
3
1
0.5
0
4.5
+1
0
Profile
Results
1.5
1.5
1.5
0
4.5
+0.5
0
Profile
Results
2
1.5
0.5
0.5
4.5
+2.5
0
Profile
Results
2.5
0.5
0.5
0.5
4
+3.5
0.6
Profile
Results
1.5
2
0.5
0
4
+2
0.2
Profile
Results
2.5
1
0.5
0
4
+2.5
0
Profile
Results
2
1.5
0.5
0
4
+2.5
0
Profile
Results
2
1
0
0.5
3.5
+1.5
0
Profile
Results
Laggards 0 - 3 points
Bank
Policy
Due dilligence
Reporting
Remedy
Total
Change
Response tracking
Bank profile
Full results
JPMorgan Chase
BPCE Group
Goldman Sachs
Commerzbank
DZ Bank
State Bank of India
ICBC
Agricultural Bank of China
China Construction Bank
Bank of China
1.5
1.5
0
0
3
-0.5
0.6
Profile
Results
1.5
1
0.5
0
3
+0.5
0.3
Profile
Results
1.5
1
0
0
2.5
0
0
Profile
Results
1.5
1
0
0
2.5
NEW
0
Profile
Results
0.5
0.5
0.5
0
1.5
NEW
0.8
Profile
Results
0
0
1
0
1
0
n/a
Profile
Results
0
0.5
0
0
0.5
0
0
Profile
Results
0
0
0.5
0
0.5
+0.5
0
Profile
Results
0
0
0.5
0
0.5
+0.5
0
Profile
Results
0
0
0
0
0
0
0
Profile
Results
Australia
Bank
Policy
Due dilligence
Reporting
Remedy
Total
Change
Response tracking
Bank profile
Full results
ANZ
Commonwealth Bank
National Australia Bank
Westpac
3
2.5
1.5
1.5
8.5
+1
1
Profile
Results
2.5
1
1.5
0
5
0
0
Profile
Results
3
2
0.5
1
6.5
0
0
Profile
Results
3
3.5
2
0.5
9
+2.5
0
Profile
Results
Brazil
Bank
Policy
Due dilligence
Reporting
Remedy
Total
Change
Response tracking
Bank profile
Full results
Banco Bradesco
Banco do Brasil
Itaú Unibanco
2
1.5
1.5
0.5
5.5
+3
0
Profile
Results
1.5
1.5
1.5
0
4.5
+0.5
0
Profile
Results
2
2
1
0.5
5.5
+0.5
n/a
Profile
Results
Canada
Bank
Policy
Due dilligence
Reporting
Remedy
Total
Change
Response tracking
Bank profile
Full results
BMO Financial Group
Bank of Nova Scotia
Canadian Imperial Bank
Royal Bank of Canada
Toronto-Dominion Bank
2
1.5
0.5
0.5
4.5
+2.5
0
Profile
Results
2.5
1
0.5
0.5
4.5
+2
0
Profile
Results
2
1.5
0.5
0
4
+2.5
0
Profile
Results
2.5
0.5
0.5
0.5
4
+3.5
0.6
Profile
Results
2
1.5
0.5
0.5
4.5
+3
0
Profile
Results
China
Bank
Policy
Due dilligence
Reporting
Remedy
Total
Change
Response tracking
Bank profile
Full results
Agricultural Bank of China
Bank of China
China Construction Bank
ICBC
0
0
0.5
0
0.5
+0.5
0
Profile
Results
0
0
0
0
0
0
0
Profile
Results
0
0
0.5
0
0.5
+0.5
0
Profile
Results
0
0.5
0
0
0.5
0
0
Profile
Results
Finland
Bank
Policy
Due dilligence
Reporting
Remedy
Total
Change
Response tracking
Bank profile
Full results
Nordea Bank
2
1
1.5
1
5.5
-1
0
Profile
Results
France
Bank
Policy
Due dilligence
Reporting
Remedy
Total
Change
Response tracking
Bank profile
Full results
BNP Paribas
BPCE Group
Crédit Agricole
Société Générale
2.5
3
2
0
7.5
+1.5
0.8
Profile
Results
1.5
1
0.5
0
3
+0.5
0.3
Profile
Results
1.5
2
0.5
0
4
+2
0.2
Profile
Results
2
3
1
0
6
+3
0.7
Profile
Results
Germany
Bank
Policy
Due dilligence
Reporting
Remedy
Total
Change
Response tracking
Bank profile
Full results
Commerzbank
DZ Bank
Deutsche Bank
1.5
1
0
0
2.5
NEW
0
Profile
Results
0.5
0.5
0.5
0
1.5
NEW
0.8
Profile
Results
2
3
1.5
0.5
7
+1
0.2
Profile
Results
India
Bank
Policy
Due dilligence
Reporting
Remedy
Total
Change
Response tracking
Bank profile
Full results
State Bank of India
0
0
1
0
1
0
n/a
Profile
Results
Italy
Bank
Policy
Due dilligence
Reporting
Remedy
Total
Change
Response tracking
Bank profile
Full results
Intesa Sanpaolo
UniCredit
2.5
1.5
1.5
0.5
6
0
0.3
Profile
Results
2.5
2.5
0.5
0.5
6
0
0.3
Profile
Results
Japan
Bank
Policy
Due dilligence
Reporting
Remedy
Total
Change
Response tracking
Bank profile
Full results
Mitsubishi UFJ
Mizuho Financial Group
Sumitomo Mitsui Financial
Sumitomo Mitsui Trust Holdings
2
1
0
0.5
3.5
+1.5
0
Profile
Results
3
3
2
1
9
+5
0.3
Profile
Results
2
2
0.5
0.5
5
+3
0
Profile
Results
2.5
1
1
0
4.5
+0.5
0
Profile
Results
Netherlands
Bank
Policy
Due dilligence
Reporting
Remedy
Total
Change
Response tracking
Bank profile
Full results
ABN AMRO
ING Group
Rabobank
2.5
3.5
2
0.5
8.5
-1
0
Profile
Results
2.5
3
1.5
0.5
7.5
+0.5
1
Profile
Results
2.5
2.5
2
1
8
0
0
Profile
Results
Spain
Bank
Policy
Due dilligence
Reporting
Remedy
Total
Change
Response tracking
Bank profile
Full results
BBVA
Banco Santander
CaixaBank
3
2.5
1
1
7.5
0
0.3
Profile
Results
2.5
1.5
1.5
0.5
6
+2.5
0
Profile
Results
3
1
0.5
0
4.5
NEW
n/a
Profile
Results
Switzerland
Bank
Policy
Due dilligence
Reporting
Remedy
Total
Change
Response tracking
Bank profile
Full results
Credit Suisse
UBS
2
1.5
1
0.5
5
-0.5
0.3
Profile
Results
3
1.5
1.5
0
6
+0.5
0
Profile
Results
United Kingdom
Bank
Policy
Due dilligence
Reporting
Remedy
Total
Change
Response tracking
Bank profile
Full results
Barclays
HSBC
Lloyds Banking Group
NatWest
Standard Chartered
3
2.5
1.5
1
8
+1
0.3
Profile
Results
3
1.5
0.5
0
5
+1
0.2
Profile
Results
2.5
1
0.5
0
4
+2.5
0
Profile
Results
3
1
0.5
0
4.5
+1
0
Profile
Results
3
2
2
0.5
7.5
+2.5
0.5
Profile
Results
United States
Bank
Policy
Due dilligence
Reporting
Remedy
Total
Change
Response tracking
Bank profile
Full results
Bank of America
Citi
Goldman Sachs
JPMorgan Chase
Morgan Stanley
Wells Fargo
2
3
1
0
6
+4.5
0
Profile
Results
2.5
3.5
2
1
9
+2
0.6
Profile
Results
1.5
1
0
0
2.5
0
0
Profile
Results
1.5
1.5
0
0
3
-0.5
0.6
Profile
Results
3
2.5
1
0
6.5
+1
0
Profile
Results
3
1.5
1
0
5.5
+0.5
0
Profile
Results

 


 

BankTrack Human Rights Benchmark Asia (2022)

BankTrack’s 2022 Human Rights Benchmark Asia assessed the human rights policies and processes of 18 mid-tier Asian banks. It finds that, nearly eleven years after their endorsement by the UN Human Rights Council, implementation of the UN Guiding Principles on Business and Human Rights by these banks is at an early stage.

  • Media release
  • Full report

 

Bank
Total
Policy
Due dilligence
Reporting
Remedy
Bank profile
Full results
Front runners 6.5 - 9 points
Bank
Total
Policy
Due dilligence
Reporting
Remedy
Bank profile
Full results
Kasikornbank
7.5
2.5
1.5
1.5
2
Profile
Results
Followers 3.5 - 6 points
Bank
Total
Policy
Due dilligence
Reporting
Remedy
Bank profile
Full results
Bangkok Bank
Woori Financial Group
KB Financial Group
Shinhan Financial Group
5.5
1.5
1
1.5
1.5
Profile
Results
5
2.5
1
1
0.5
Profile
Results
4
2
0.5
1
0.5
Profile
Results
3.5
1.5
0.5
0.5
1
Profile
Results
Laggards 0 - 3 points
Bank
Total
Policy
Due dilligence
Reporting
Remedy
Bank profile
Full results
DBS Group
Hana Financial Group
O-Bank
CTBC Bank
CIMB
Oversea-Chinese Banking Corp
United Overseas Bank
Maybank
Bank Rakyat Indonesia
HDFC Bank
Bank Mandiri
NongHyup Financial Group Inc.
ICICI Bank
3
1
1
0.5
0.5
Profile
Results
2.5
1
1
0.5
0
Profile
Results
2.5
1.5
1
0
0
Profile
Results
2.5
1.5
0
1
0
Profile
Results
2.5
1
1
0.5
0
Profile
Results
1.5
1.5
0
0
0
Profile
Results
1.5
1
0.5
0
0
Profile
Results
1
1
0
0
0
Profile
Results
1
1
0
0
0
Profile
Results
1
1
0
0
0
Profile
Results
0.5
0.5
0
0
0
Profile
Results
0
0
0
0
0
Profile
Results
0
0
0
0
0
Profile
Results
India
Bank
Total
Policy
Due dilligence
Reporting
Remedy
Bank profile
Full results
HDFC Bank
ICICI Bank
1
1
0
0
0
Profile
Results
0
0
0
0
0
Profile
Results
Indonesia
Bank
Total
Policy
Due dilligence
Reporting
Remedy
Bank profile
Full results
Bank Mandiri
Bank Rakyat Indonesia
0.5
0.5
0
0
0
Profile
Results
1
1
0
0
0
Profile
Results
Malaysia
Bank
Total
Policy
Due dilligence
Reporting
Remedy
Bank profile
Full results
CIMB
Maybank
2.5
1
1
0.5
0
Profile
Results
1
1
0
0
0
Profile
Results
Singapore
Bank
Total
Policy
Due dilligence
Reporting
Remedy
Bank profile
Full results
DBS Group
Oversea-Chinese Banking Corp
United Overseas Bank
3
1
1
0.5
0.5
Profile
Results
1.5
1.5
0
0
0
Profile
Results
1.5
1
0.5
0
0
Profile
Results
South Korea
Bank
Total
Policy
Due dilligence
Reporting
Remedy
Bank profile
Full results
Hana Financial Group
KB Financial Group
NongHyup Financial Group Inc.
Shinhan Financial Group
Woori Financial Group
2.5
1
1
0.5
0
Profile
Results
4
2
0.5
1
0.5
Profile
Results
0
0
0
0
0
Profile
Results
3.5
1.5
0.5
0.5
1
Profile
Results
5
2.5
1
1
0.5
Profile
Results
Taiwan
Bank
Total
Policy
Due dilligence
Reporting
Remedy
Bank profile
Full results
CTBC Bank
O-Bank
2.5
1.5
0
1
0
Profile
Results
2.5
1.5
1
0
0
Profile
Results
Thailand
Bank
Total
Policy
Due dilligence
Reporting
Remedy
Bank profile
Full results
Bangkok Bank
5.5
1.5
1
1.5
1.5
Profile
Results
Thailand 
Bank
Total
Policy
Due dilligence
Reporting
Remedy
Bank profile
Full results
Kasikornbank
7.5
2.5
1.5
1.5
2
Profile
Results

 


 

BankTrack Human Rights Benchmark Africa (2021)

BankTrack’s 2021 Human Rights Benchmark Africa assessed 14 large banks headquartered in Africa. It finds that only four have made a clear commitment to respect human rights, and none have a clear human rights due diligence process in place or publish detailed human rights reporting.

  • Media release

Bank
Total
Policy
Due dilligence
Reporting
Remedy
Bank profile
Full results
Followers 3.5 - 6 points
Bank
Total
Policy
Due dilligence
Reporting
Remedy
Bank profile
Full results
Zenith Bank
Nedbank
Standard Bank
5
2.5
1
0.5
1
Profile
Results
4.5
1
1
1
1.5
Profile
Results
4.5
2.5
1.5
0.5
0
Profile
Results
Laggards 0 - 3 points
Bank
Total
Policy
Due dilligence
Reporting
Remedy
Bank profile
Full results
BMCE Bank of Africa
CIB Egypt
Absa Group
Access Bank
FirstRand
Attijariwafa Bank
Banque Populaire
Banque Misr
Ecobank
Arab African International Bank
National Bank of Egypt
2.5
0.5
2
0
0
Profile
Results
2
2
0
0
0
Profile
Results
2
1.5
0
0.5
0
Profile
Results
1.5
0
1
0.5
0
Profile
Results
1
1
0
0
0
Profile
Results
1
0.5
0
0.5
0
Profile
Results
0.5
0
0
0.5
0
Profile
Results
0.5
0.5
0
0
0
Profile
Results
0.5
0
0
0
0.5
Profile
Results
0.5
0.5
0
0
0
Profile
Results
0
0
0
0
0
Profile
Results
Egypt
Bank
Total
Policy
Due dilligence
Reporting
Remedy
Bank profile
Full results
Arab African International Bank
Banque Misr
CIB Egypt
National Bank of Egypt
0.5
0.5
0
0
0
Profile
Results
0.5
0.5
0
0
0
Profile
Results
2
2
0
0
0
Profile
Results
0
0
0
0
0
Profile
Results
Morocco
Bank
Total
Policy
Due dilligence
Reporting
Remedy
Bank profile
Full results
Attijariwafa Bank
BMCE Bank of Africa
Banque Populaire
1
0.5
0
0.5
0
Profile
Results
2.5
0.5
2
0
0
Profile
Results
0.5
0
0
0.5
0
Profile
Results
Nigeria
Bank
Total
Policy
Due dilligence
Reporting
Remedy
Bank profile
Full results
Access Bank
Zenith Bank
1.5
0
1
0.5
0
Profile
Results
5
2.5
1
0.5
1
Profile
Results
South Africa
Bank
Total
Policy
Due dilligence
Reporting
Remedy
Bank profile
Full results
Absa Group
FirstRand
Nedbank
Standard Bank
2
1.5
0
0.5
0
Profile
Results
1
1
0
0
0
Profile
Results
4.5
1
1
1
1.5
Profile
Results
4.5
2.5
1.5
0.5
0
Profile
Results
Togo
Bank
Total
Policy
Due dilligence
Reporting
Remedy
Bank profile
Full results
Ecobank
0.5
0
0
0
0.5
Profile
Results

 


 

BankTrack Global Human Rights Benchmark (2019)

BankTrack’s 2019 Human Rights Benchmark assessed 50 of the largest commercial banks globally. It found banks generally failing on human rights, with Lloyds, Bank of America, Goldman Sachs and Société Générale among the worst performers.

  • Full report (PDF)
  • Four-page summary (PDF).
  • Webinar presentation (YouTube, 26 minutes).
  • Media release

 

Bank
Total
Policy
Due dilligence
Reporting
Remedy
Change
Bank profile
Full results
Leaders 9.5 - 14 points
Bank
Total
Policy
Due dilligence
Reporting
Remedy
Change
Bank profile
Full results
ABN AMRO
9.5
3
3
2.5
1
NEW
Profile
Results
Front runners 6.5 - 9 points
Bank
Total
Policy
Due dilligence
Reporting
Remedy
Change
Bank profile
Full results
Rabobank
ANZ
BBVA
ING Group
Citi
Barclays
National Australia Bank
Westpac
Nordea Bank
8
2.5
2.5
2
1
0
Profile
Results
7.5
3
3
1
0.5
+1
Profile
Results
7.5
2.5
3
1.5
0.5
+4
Profile
Results
7
2.5
2
2
0.5
+1.5
Profile
Results
7
2
2
2
1
-0.5
Profile
Results
7
3
2
1.5
0.5
+0.5
Profile
Results
6.5
3
1
1
1.5
+3.5
Profile
Results
6.5
2.5
1.5
1.5
1
+1.5
Profile
Results
6.5
3
1.5
1
1
+0.5
Profile
Results
Followers 3.5 - 6 points
Bank
Total
Policy
Due dilligence
Reporting
Remedy
Change
Bank profile
Full results
Intesa Sanpaolo
Unicredit
Deutsche Bank
BNP Paribas
Morgan Stanley
UBS
Credit Suisse
Commonwealth Bank
Wells Fargo
Standard Chartered
Itaú Unibanco
Standard Bank
Sumitomo Mitsui Trust
Banco do Brasil
Mizuho Financial Group
HSBC
Banco Santander
JPMorgan Chase
RBS Group
6
2.5
1.5
1.5
0.5
+2
Profile
Results
6
2.5
2.5
0.5
0.5
0
Profile
Results
6
2.5
2
1
0.5
-0.5
Profile
Results
6
2.5
2
1.5
0
-0.5
Profile
Results
5.5
3
2.5
0
0
+3.5
Profile
Results
5.5
3
2
0.5
0
-1
Profile
Results
5.5
2.5
2
0.5
0.5
-1
Profile
Results
5
3
1.5
0.5
0
-0.5
Profile
Results
5
3
1
1
0
0
Profile
Results
5
2.5
0.5
1.5
0.5
+3.5
Profile
Results
5
2
2
1
0
+1.5
Profile
Results
4.5
2.5
1.5
0.5
0
NEW
Profile
Results
4
2
1.5
0.5
0
NEW
Profile
Results
4
1.5
1
1.5
0
+2
Profile
Results
4
2.5
1
0.5
0
+1
Profile
Results
4
2.5
1
0.5
0
+1
Profile
Results
3.5
2.5
0.5
0.5
0
0
Profile
Results
3.5
1.5
2
0
0
-0.5
Profile
Results
3.5
2
1
0.5
0
-1.5
Profile
Results
Laggards 0 - 3 points
Bank
Total
Policy
Due dilligence
Reporting
Remedy
Change
Bank profile
Full results
Société Générale
BPCE Group
Banco Bradesco
Bank of Nova Scotia
Goldman Sachs
Caixa Econômica Federal
Mitsubishi UFJ
Crédit Agricole
BMO Financial Group
Sumitomo Mitsui Financial
Toronto-Dominion Bank
Bank of America
Canadian Imperial Bank
Lloyds Banking Group
Sberbank
State Bank of India
ICBC
Royal Bank of Canada
Agricultural Bank of China
Bank of China
China Construction Bank
3
1.5
0.5
0.5
0.5
+0.5
Profile
Results
2.5
1.5
0.5
0.5
0
NEW
Profile
Results
2.5
1
1
0.5
0
+1.5
Profile
Results
2.5
2
0
0.5
0
+1
Profile
Results
2.5
2
0.5
0
0
-0.5
Profile
Results
2.5
1.5
0.5
0.5
0
-0.5
Profile
Results
2
2
0
0
0
+2
Profile
Results
2
1.5
0.5
0
0
0
Profile
Results
2
1.5