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Home › Banks ›
Bank
Itaú-UnibancoBrazil

Active

This profile is actively maintained
Last update: 2022-06-14 15:58:45
Itau-Unibanco's head offices in Sao Paolo. Photo: Vitruvius via Flickr (CC BY-SA 3.0)

Active

This profile is actively maintained
Last update: 2022-06-14 15:58:45
About
Website http://www.itau.com.br
Headquarters
Praça Alfredo Egydio de Souza Aranha, 100 Torre Olavo Setubal, Parque Jabaquara
04344-902 São Paulo
Brazil
CEO/chair Milton Maluhy Filho
CEO
Supervisor
Banco Central do Brasil
Ownership
listed on Brazil Stock Exchange & NYSE

Itau-Unibanco's shareholder structure can be accessed here.

The Itaú-Unibanco Holding formed in November 2008, when Banco Itau took over Unibanco. Itaú-Unibanco is a publicly-held bank which, together with its subsidiaries and affiliated companies, operates in Brazil and abroad. The bank is present in eightteen countries besides Brazil. Itau-Unibanco has its headquarters in São Paulo, Brazil. Its activities and products include: asset management, investment banking, insurance, private equity, and retail banking.

Sustainability
Policies
Voluntary standards

Itaú-Unibanco's webpage on corporate social responsibility can be accessed here.

2022-09-30 00:00:00

Code of Ethics and Conduct

Bank policy
2022-09-30 00:00:00 | Itaú-Unibanco
2022-05-27 00:00:00

Human Rights Commitment

Bank policy
2022-05-27 00:00:00 | Itaú-Unibanco
2021-12-20 00:00:00

Responsible investment policy

(in Portuguese)
Bank policy
2021-12-20 00:00:00 | Itau-Unibanco
2021-06-23 00:00:00

Sustainability and Environmental Responsibility Policy

Bank policy
2021-06-23 00:00:00 | Itau-Unibanco
2021-06-23 00:00:00

Tax Conduct Policy

Bank policy
2021-06-23 00:00:00 | Itau-Unibanco
2021-06-23 00:00:00

Corporate Policy for Preventing and Combating Illicit Acts

Bank policy
2021-06-23 00:00:00 | Itau-Unibanco
2021-06-23 00:00:00

Social and Environmental Risks and Opportunities

Bank policy
2021-06-23 00:00:00 | Itau-Unibanco
2021-06-23 00:00:00

Commitment on Climate Change

Bank policy
2021-06-23 00:00:00 | Itau-Unibanco
2021-06-23 00:00:00

Guidelines for Stakeholder Engagement

Bank policy
2021-06-23 00:00:00 | Itau-Unibanco
2021-06-23 00:00:00

Corporate Governance Policy

Bank policy
2021-06-23 00:00:00 | Itau-Unibanco
2020-07-15 00:00:00

Anti-corruption corporate policy

Bank policy
2020-07-15 00:00:00 | Itau-Unibanco
2019-04-12 00:00:00

Modern Slavery Statement

Bank policy
2019-04-12 00:00:00 | Itau BBA
2018-02-28 00:00:00

Environmental and social risk policy

Bank policy
2018-02-28 00:00:00 | Itau-Unibanco
2017-12-31 00:00:00

Sustainability Management

Bank policy
2017-12-31 00:00:00 | Itau-Unibanco
2017-08-31 00:00:00

Integrity and ethics corporate policy

Bank policy
2017-08-31 00:00:00 | Itau-Unibanco
Itaú-Unibanco has committed itself to the following voluntary standards:
Carbon Disclosure ProjectTags: carbon | climate change | greenhouse gas emissions
Equator PrinciplesTags: Equator Principles | project finance | corporate social responsibility | sustainable development
Global Reporting InitiativeTags: sustainable development | human rights
Net-Zero Banking Alliance (NZBA)Tags: climate change | corporate social responsibility | energy | energy plants
Paris Agreement Capital Transition Assessment (PACTA)Tags: corporate social responsibility
Principles for Responsible Banking (PRB)Tags: climate change | corporate social responsibility | finance | sustainable development | United Nations | Voluntary Standards
Principles for Responsible Investment (PRI)Tags: corporate social responsibility | sustainable development | United Nations
Task Force on Climate-related Financial Disclosures (TCFD)Tags: corporate social responsibility | finance
United Nations Global CompactTags: United Nations | human rights
Dodgy Deals

Itaú-Unibanco is linked to a number of companies and projects that BankTrack considers controversial (so called Dodgy Deals), e.g. as a current or past financier or through an expression of interest. The profiles below provide more details on the nature of Itaú-Unibanco's link to these deals.

Campaigns

Banks and Climate

Reclaim Finance tracks the coal, oil and gas policies of financial institutions, including banks, in the Coal Policy Tracker and Oil and Gas Policy Tool. Find further details on their assessment of Itaú-Unibanco fossil fuel policy below.

 


Banks and Human Rights

BankTrack assessed Itaú Unibanco in its 2022 Global Human Rights Benchmark, where it achieved 5.5 points out of 14 and was ranked as a follower. More information is detailed in the "Accountability" section of this profile.

Global Human Rights Benchmark 2022

BankLast update
Country
Score
Ranking
Details
Itaú-Unibanco
BRA
5.5
Follower
0
Brazil
Score
Follower
5.5
Explanation

Itaú-Unibanco's human rights policies, processes and reporting were assessed as part of the BankTrack Global Human Rights Benchmark 2022. The bank is assessed as a Follower, with a total score of 5.5 out of 14.

Policy: 2/3
Due dilligence: 2/5
Reporting: 1/3
Remedy: 0.5/3


Response Tracking:
The bank was also assessed on its responses to instances of alleged human rights violations linked to its finance, raised by civil society organisations, for which it received an average score of n/a/3. See the Response Tracking section of this profile for more details.

Explanation
Laggard
Follower
Front runner
Leader
0 - 3 points
3.5 - 6.5 points
7 - 10 points
10.5 - 14 points
For more details see this page.

Banks and Nature

Itaú-Unibanco’s policies for forest-risk sectors (beef, soy, palm oil, pulp and paper, rubber and timber) have been assessed by the Forests & Finance coalition, achieving an overall score of 2.8 out of 10 and ranking it as a follower. Itaú-Unibanco achieved a score of 2.9 out of 10 specifically for its policies related to the beef sector and 2.4 out of 10 for its policies related to the palm oil sector.  In addition, BankTrack and the Environmental Paper Network have assessed Itaú-Unibanco’s policies related to the pulp and paper sector.

Between 2016 and 2022, Itaú-Unibanco provided USD 11,737 million in credit to companies operating in these forest-risk sectors and held investments amounting to USD 376 million as of 2022. For more information, see the links below.

Forest & Finance Policy Assessment 2022: Overall scores

BankLast update
Country
Score
Ranking
Details
Itaú-Unibanco
2022-09-27
BRA
2.8
Follower
0
Brazil
Profile
Score
Follower
2.8
20220927
Last update: 2022-09-27
Explanation

The policy assessment covers the main forest-risk commodity sectors (Beef, Palm Oil, Soy, Timber, Pulp and Paper, and Rubber). Weighted scores are based on the scope of Itaú-Unibanco' relevant policies, taking into account different types of financing and the sectors in which the bank is active. Details about the scores per sector policy can be found on Itaú-Unibanco' profile

Explanation

A bank can obtain a total of 10 points for the quality of its policies. The total score is based on their scores per sector, weighted against their financing and investment for each sector. For further details on this see here. Based on their overall score, banks are then classified as Laggards, Followers, Front runners or Leaders, as follows:

Laggard
Follower
Front runner
Leader
0 - 1 points
1 - 4 points
4 - 7 points
7 - 10 points
For more details see this page.

Forest & Finance Policy Assessment 2022: Beef

BankLast update
Country
Score
Ranking
Details
Itaú-Unibanco
2022-09-29
BRA
2.9
Follower
0
Brazil
Profile
Score
Follower
2.9
20220929
Last update: 2022-09-29
Explanation

The policy assessment covers the bank's policies related to beef. Weighted scores are based on the scope of ABN AMRO's relevant policies, taking into account what types and how much finance the bank provides to companies active in the beef industry. Details of the criteria used to assess the policies and scores for other forest-risk commodity sectors can be found on Itaú-Unibanco' profile.

Explanation

A bank can obtain a total of 10 points for the quality of its beef policy. The total score is based on their scores per sector, weighted against their financing and investment for each sector. For further details on this see here. Based on their overall score, banks are then classified as Laggards, Followers, Front runners or Leaders, as follows:

Laggard
Follower
Front runner
Leader
0 - 1 points
1 - 4 points
4 - 7 points
7 - 10 points
For more details see this page.

Forest & Finance Policy Assessment 2022: Palm Oil

BankLast update
Country
Score
Ranking
Details
Itaú-Unibanco
2022-09-29
BRA
2.4
Follower
0
Brazil
Profile
Score
Follower
2.4
20220929
Last update: 2022-09-29
Explanation

The policy assessment covers the bank's policies related to palm oil. Weighted scores are based on the scope of ABN AMRO's relevant policies, taking into account what types and how much finance the bank provides to companies active in the palm oil industry. Details of the criteria used to assess the policies and scores for other forest-risk commodity sectors can be found on Itaú-Unibanco' profile

Explanation

A bank can obtain a total of 10 points for the quality of its palm oil policy. The total score is based on their scores per sector, weighted against their financing and investment for each sector. For further details on this see here. Based on their overall score, banks are then classified as Laggards, Followers, Front runners or Leaders, as follows:

Laggard
Follower
Front runner
Leader
0 - 1 points
1 - 4 points
4 - 7 points
7 - 10 points
For more details see this page.

Tracking the Net Zero Banking Alliance

Itaú-Unibanco is a member of the Net Zero Banking Alliance (NZBA) and has therefore committed to reduce its financed emissions to net zero by 2050; within 18 months of joining the alliance set interim targets for 2030 (or sooner) for high emission priority sectors, and within 36 months set further sector targets; set new intermediary targets every 5 years from 2030 onwards; annually publish data on emissions and progress against a transition strategy including climate-related sectoral policies; and take a robust approach to the role of offsets in transition plans. BankTrack track's implementation of these commitments in the NZBA compliance tracker.

 

News
BankTrack
Partners
Blog
External
Blog
BankTrack news BankTrack blog Partner news Partner blog

New human rights assessment of banks shows slow progress and lack of action to address key gaps on reporting and remedy

BankTrack’s 2022 Global Human Rights Benchmark finds reporting at a standstill, remedy still lacking and no clear leaders
2022-11-17 | BankTrack
BankTrack news BankTrack blog Partner news Partner blog

Major banks support rainforest oil project despite problems

BankTrack quoted
2022-11-04 | London | AP
BankTrack news BankTrack blog Partner news Partner blog

Major banks support rainforest oil project despite problems

2022-11-04 | London | Washington Post/ Associated Press
Blog
BankTrack news BankTrack blog Partner news Partner blog

Our nature and climate demand a reduction of industrial beef production, but banks missed the memo

New policy analysis shows that banks do not have robust policies in place for the beef sector and are failing to include methane reduction or halting deforestation in climate solutions
2022-10-19 | Hannah Greep – BankTrack
Blog
BankTrack news BankTrack blog Partner news Partner blog

Global bank policies ‘dangerously inadequate’ to prevent financing of deforestation, climate chaos and human rights abuses

As the climate and biodiversity crisis intensifies, credit to forest-risk commodity companies increased 160% between 2020 and 2021.
2022-10-18 | Forests & Finance Coalition
BankTrack news BankTrack blog Partner news Partner blog

The Chain: Active Fires Detected in SLC Agrícola’s Fazenda Perdizes Property in the Amazon

2021-09-06 | Chain Reaction Research
Blog
BankTrack news BankTrack blog Partner news Partner blog

Forests & Finance Coalition warns foreign investors about the risk of the anti-environment agenda in the Brazilian Congress

2021-08-19 | Forests & Finance
Blog
BankTrack news BankTrack blog Partner news Partner blog

World’s 50 largest banks and investors driving deforestation through weak policies and major investments, new study finds

Top investors BlackRock, Vanguard, State Street, PNB, EPF, GPIF, and KWAP all amongst lowest scoring
2021-06-08 | Forests & Finance
Blog
BankTrack news BankTrack blog Partner news Partner blog

Banks called upon to take action to protect biodiversity ahead of UN Biodiversity Conference in Kunming

Civil society organizations urge banks to adopt stringent “No Go” policy for biodiversity rich areas
2021-05-26 | Nijmegen | BankTrack
Blog
BankTrack news BankTrack blog Partner news Partner blog

A call to action on the Principles for Responsible Banking: End climate-destructive financing now

2020-10-20
Blog
BankTrack news BankTrack blog Partner news Partner blog

Principles for Responsible Banking no obstacle to finance climate destruction

Twenty PRB banks provided over US$1.25 trillion in fossil fuel financing since Paris Agreement
2020-09-22 | Nijmegen | BankTrack, Rainforest Action Network
Blog
BankTrack news BankTrack blog Partner news Partner blog

New BankTrack Equator Principles reporting tracking tool launched

2020-09-21 | BankTrack
Blog
BankTrack news BankTrack blog Partner news Partner blog

Banks funnelled over USD 150 billion into companies driving deforestation since Paris Agreement, new data analysis shows

First-ever database reveals true scope of financing of forest-risk commodity companies, amidst global rainforest fires
2020-09-01 | San Francisco | BankTrack, Forests & Finance, Rainforest Action Network
BankTrack news BankTrack blog Partner news Partner blog

Bradesco, Itaú, and Santander Launch Plan Promoting Sustainable Development in Amazon

2020-07-23 | The Rio Times
Blog
BankTrack news BankTrack blog Partner news Partner blog

Equator Principles: New BankTrack database sheds light on patchy project name reporting

BankTrack publishes database of Equator-financed projects, together with analysis showing some banks report few or no project names – notable poor performers include ING, HSBC and Lloyds
2020-06-29 | BankTrack
Blog
BankTrack news BankTrack blog Partner news Partner blog

Global finance sector failing to apply conservation criteria to pulp and paper funding

2020-03-21 | New York/Amsterdam | Environmental Paper Network
BankTrack news BankTrack blog Partner news Partner blog

Pobladores/as se toman terrenos de Forestal Arauco en Laraquete

2020-03-12 | Resumen.cl
Blog
BankTrack news BankTrack blog Partner news Partner blog

4 out of 5 banks failing on human rights, new BankTrack Human Rights Benchmark shows

Lloyds, Bank of America, Goldman Sachs and Société Générale among the poorest performers in BankTrack ranking, alongside Canadian and Chinese banks
2019-11-26 | BankTrack
Blog
BankTrack news BankTrack blog Partner news Partner blog

BankTrack 2019 Human Rights Benchmark: criteria and scope announced

2019-06-25 | Nijmegen | BankTrack
BankTrack news BankTrack blog Partner news Partner blog

Brazilian's public prosecutors office is suing banks for providing credit to companies that are on the slave labour black list

(article in Portuguese)
2019-05-24 | Opovo online
Blog
BankTrack news BankTrack blog Partner news Partner blog

Financiers of pulp and paper industry projects will cause environmental and social harm, says new report

2017-08-01 | Mandy Haggith – Environmental Paper Network
Blog
BankTrack news BankTrack blog Partner news Partner blog

TCFD: banks supporting better disclosure are not the ones exiting coal project finance

Bank support for FSB Task Force recommendations is welcome, but reveals lack of joined-up thinking
2017-07-31 | Ryan Brightwell – BankTrack, Yann Louvel – BankTrack
BankTrack news BankTrack blog Partner news Partner blog

Equator Principles goes beyond project finance, improves transparency

2012-08-13 | Environmental Finance
Blog
BankTrack news BankTrack blog Partner news Partner blog

Belo Monte dam does not meet sustainability criteria of world's private banks, say rights groups

2011-11-07 | Brazil | International Rivers and Amigos da Terra-Amazônia
BankTrack news BankTrack blog Partner news Partner blog

While BankTrack criticizes Equator Principles, IFC celebrates Community of Learning

2011-10-25 | Washington | prizmablog.com
BankTrack news BankTrack blog Partner news Partner blog

Time to Improve the Equator Principles, BankTrack Says

BankTrack quoted
2011-10-24 | Washington | Social Funds
BankTrack news BankTrack blog Partner news Partner blog

BankTrack to Equator Principles banks; ‘get the Outside Job done’

Equator Principles update must lead to new Principles focused on people and planet
2011-10-23 | Washington | BankTrack
Blog
BankTrack news BankTrack blog Partner news Partner blog

Financiers search for sustainable future

BankTrack quoted
2011-10-20 | Washington | Environmental Finance
Blog
BankTrack news BankTrack blog Partner news Partner blog

New rules for Equator Principles, but no new commitments from banks

New governance rules represent missed chance for Equator Principles to take bold steps forward on transparency and accountability
2010-07-01 | Nijmegen, the Netherlands | BankTrack
BankTrack news BankTrack blog Partner news Partner blog

Bancos ainda financiam atividades não sustentáveis

2010-05-11 | Brazil | estadao
Blog
BankTrack news BankTrack blog Partner news Partner blog

BankTrack calls upon banks to Close the Gap on investment policies

New report evaluates quality of investment policies of 49 banks; more policies in place, overall quality below what is required
2010-04-27 | Nijmegen, the Netherlands | BankTrack
Blog
BankTrack news BankTrack blog Partner news Partner blog

Equator Principles: Action, not words needed

BankTrack calls upon Citi, new chair of Equator Principles to take bold steps forward
2010-03-15 | Nijmegen, The Netherlands | BankTrack
BankTrack news BankTrack blog Partner news Partner blog

Civil society groups call for bold steps forward with Equator Principles

Major reforms needed on transparency, accountability, implementation and climate change
2010-01-14 | Nijmegen | BankTrack
Blog
BankTrack news BankTrack blog Partner news Partner blog

Environmentalists Blast Construction License for Amazon Dam

2008-08-14 | Sao Paulo | Amigos da Terra Amazonia Brasileira
Blog
BankTrack news BankTrack blog Partner news Partner blog

Independent Experts Find Fatal Flaws in Amazon Dam Studies

International Rivers
2006-11-13 | Sao Paulo, San Fransisco | Amigos da Terra Amazonia Brasileira
Resources
Documents
Links
2022-11-17 00:00:00

BankTrack Global Human Rights Benchmark 2022

BankTrack publication
2022-11-17 00:00:00 | BankTrack
2022-09-30 00:00:00

Code of Ethics and Conduct

Bank policy
2022-09-30 00:00:00 | Itaú-Unibanco
2022-06-14 00:00:00

Annual report 2021

Annual report
2022-06-14 00:00:00 | Itau-Unibanco
2022-05-27 00:00:00

Human Rights Commitment

Bank policy
2022-05-27 00:00:00 | Itaú-Unibanco
2021-12-20 00:00:00

Responsible investment policy

(in Portuguese)
Bank policy
2021-12-20 00:00:00 | Itau-Unibanco
2021-08-19 00:00:00

Recipients of the letter about the risk of the anti-environment agenda in the Brazilian Congress

NGO document
2021-08-19 00:00:00 | BankTrack
2021-06-23 00:00:00

Sustainability and Environmental Responsibility Policy

Bank policy
2021-06-23 00:00:00 | Itau-Unibanco
2021-06-23 00:00:00

Tax Conduct Policy

Bank policy
2021-06-23 00:00:00 | Itau-Unibanco
2021-06-23 00:00:00

Corporate Policy for Preventing and Combating Illicit Acts

Bank policy
2021-06-23 00:00:00 | Itau-Unibanco
2021-06-23 00:00:00

Social and Environmental Risks and Opportunities

Bank policy
2021-06-23 00:00:00 | Itau-Unibanco
2021-06-23 00:00:00

Commitment on Climate Change

Bank policy
2021-06-23 00:00:00 | Itau-Unibanco
2021-06-23 00:00:00

Guidelines for Stakeholder Engagement

Bank policy
2021-06-23 00:00:00 | Itau-Unibanco
2021-06-23 00:00:00

Corporate Governance Policy

Bank policy
2021-06-23 00:00:00 | Itau-Unibanco
2021-06-23 00:00:00

Forests & Finance 2021 Briefing - Is Your Money Destroying Rainforests or Violating Rights?

NGO document
2021-06-23 00:00:00 | Forests and Finance
2021-05-25 00:00:00

Annual report 2020

Annual report
2021-05-25 00:00:00 | Itau-Unibanco
2021-04-30 00:00:00

ESG Report 2020

Annual report
2021-04-30 00:00:00
2020-10-20 00:00:00

A Call to Action on the Principles for Responsible Banking: End Climate-Destructive Financing Now

Joint civil society statement
BankTrack publication
2020-10-20 00:00:00 | BankTrack, Rainforest Action Network, and others
2020-07-21 00:00:00

Annual integrated report 2019

Annual report
2020-07-21 00:00:00 | Itau-Unibanco
2020-07-15 00:00:00

Anti-corruption corporate policy

Bank policy
2020-07-15 00:00:00 | Itau-Unibanco
2019-06-30 00:00:00

Integrated annual report 2018

Annual report
2019-06-30 00:00:00 | Itau-Unibanco
2019-05-21 00:00:00

Fool's Gold

The financial institutions bankrolling Europe’s most coal-dependent utilities
NGO document
2019-05-21 00:00:00 | Europe Beyond Coal
2019-04-12 00:00:00

Modern Slavery Statement

Bank policy
2019-04-12 00:00:00 | Itau BBA
2018-03-31 00:00:00

Annual report 2017

Annual report
2018-03-31 00:00:00 | Itau-Unibanco
2018-02-28 00:00:00

Environmental and social risk policy

Bank policy
2018-02-28 00:00:00 | Itau-Unibanco
2017-12-31 00:00:00

Sustainability Management

Bank policy
2017-12-31 00:00:00 | Itau-Unibanco
2017-12-31 00:00:00

Impacts of climate change

Bank document
2017-12-31 00:00:00 | Itau-Unibanco Asset Management
2017-08-31 00:00:00

Integrity and ethics corporate policy

Bank policy
2017-08-31 00:00:00 | Itau-Unibanco
2017-03-31 00:00:00

Integrated annual report 2016

Annual report
2017-03-31 00:00:00 | Itau-Unibanco Holdings S.A.
2016-07-20 00:00:00

Integrated Report 2015

Annual report
2016-07-20 00:00:00 | Itaú Unibanco Holdings S.A.
2016-07-20 00:00:00

Consolidated Annual Report 2015

Annual report
2016-07-20 00:00:00 | Itaú Unibanco Holdings S.A.
2016-07-20 00:00:00

Code of Ethics

Bank document
2016-07-20 00:00:00 | Itaú Unibanco
2016-06-02 00:00:00

Green Paper, Red Lines

Requirements for pulp and paper industry finance
BankTrack publication
2016-06-02 00:00:00 | BankTrack, Environmental Paper Network
2015-05-13 00:00:00

Integrated Report 2014

Annual report
2015-05-13 00:00:00 | Itaú Unibanco Holding S.A.
2015-01-01 00:00:00

2014 Consolidated Annual Report

Annual report
2015-01-01 00:00:00 | Itaú Unibanco Holdings S.A.
2014-05-13 00:00:00

Consolidated Annual Report 2013

Annual report
2014-05-13 00:00:00 | Itaú Unibanco Holding S.A.
2013-12-31 00:00:00

2013 Integrated Report

Annual report
2013-12-31 00:00:00 | Itaú Unibanco Holdings S.A.
2012-12-19 00:00:00

An Introduction to the Brazilian Banking Sector and its Sustainability Practices

NGO document
2012-12-19 00:00:00 | Amigos da Terra – Amazônia Brasileira
2012-12-19 00:00:00

Introdução ao Setor Bancário Brasileiro e Suas Práticas de Sustentabilidade

NGO document
2012-12-19 00:00:00 | Amigos da Terra – Amazônia Brasileira
2011-10-25 00:00:00

Segunda notificação extrajudicial- Complexo Hidreletrico de Belo Monte- Itau Unibanco

Correspondence
2011-10-25 00:00:00 | Amigos da Terra- Amazonia Brasileira
2011-10-25 00:00:00

Notificação extrajudicial: teor da presente notificação- Itau Unibanco

Correspondence
2011-10-25 00:00:00 | Amigos da Terra- Amazonia Brasileira
2010-12-18 00:00:00

Letter from BankTrack to EPFIs on issues around Equator Principles Review process

Correspondence
2010-12-18 00:00:00 | Banktrack
2010-04-27 00:00:00

Close the Gap

Benchmarking investment policies of international banks
BankTrack publication
2010-04-27 00:00:00 | BankTrack
2010-01-14 00:00:00

Rede de organizações pede a bancos efetivação e melhoria aos Princípios do Equador

Correspondence
2010-01-14 00:00:00 | BankTrack
2009-09-23 00:00:00

Corporate Policy for the Prevention and Fight Against Illegal Activities

Bank document
2009-09-23 00:00:00 | Itau-Unibanco

Itaú-Unibanco Sustainability pages

Guia dos Bancos

Review of Itaú-Unibanco by Fair Finance Guide Brazil

EPN assessment of policies against 14 minimum criteria - Itaú-Unibanco

Environmental Paper Network (EPN) evaluated the policies of 68 major financiers of the pulp and paper industry against 14 absolute minimum criteria that all financial institutions should require their clients, investments and business partners to respect in order to reduce social and environmental risks.

Accountability
Grievances

While Itaú-Unibanco has not set up a grievance mechanim, customers can make a complaint via the Ombudsman Office at www.itau.com.br/ouvidoria or by calling 0800 570 0011.

Individuals and communities adversely affected by the bank's finance can raise a complaint by contacting the Inspector channel at inspetoria@itau-unibanco.com.br, or by calling 0800 723 0010 or via the website at https://www.itau.com.br/atendimento-itau/para-voce/denuncia/ or https://www.itau.com.br/fornecedores/

Stakeholders may also raise complaints via the OECD National Contact Points (see OECD Watch guidance).

This page evaluates Itaú-Unibanco's responses to instances of alleged human rights violations linked to its finance, raised by civil society organisations. It is not intended to be exhaustive, but covers selected impacts raised by BankTrack and other civil society partners since 2016. For the full scoring methodology, see here. For more information about BankTrack's evaluation of bank responses to human rights impacts, see the 2021 report "Actions speak louder: assessing bank responses to human rights violations".

Impacts reviewed
Responded?
Total score
Response
Action
Monitoring

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