2017 In CCB's 2017 annual report it stted that "the Bank includes “Green Banking” as a goal in its medium-and long-term business planning. It has vigorously improved the green credit policies and system, developed green credit businesses, strengthened environmental and social risk management, and enriched green credit products and services." Although it hasn't to date (8 May 2018) listed any publicly available csr policies on its website.

2016 CCB states in its 2016 CSR report that "it takes its environmental responsibilities seriously and provides strong support for low-carbon economy." Although it hasn't to date (8 May 2018) listed any publicly available csr policies on its website.

2014 The bank declared in its CSR policy and CSR report improvements listed below: "CCB gives priority to developing financial services for small enterprises and providing better financial services to address the public needs for the 'Three Rural' and facilitate the development of the western region."

"CCB undertakes its environmental responsibility conscientiously and strongly supports the low carbon economy and environmental protection industry. The bank is also attentive to social needs and actively participates in charity work to ensure it gives back to society. It is concerned with community development and contributes to the improvement of the harmonious development of society."

The important topics of CCB were identified in its CSR report 2014, including:

• support green credit policy
• enhance customer satisfaction
• staff incentive programs
• inclusive financial services
• operation continuity