The bank declared in its CSR policy improvements listed below. The CSR page can be found here.

2011

• Formulated the Green Credit Plan in the industry, setting a goal of "building the first-class credit bank in China." The Plan clearly sets out six major measures, including classified management of the environment-related risks of its customer and related projects, and green credit structure adjustment policy, with the view to building CMB into a green credit bank with competent capacity of environment-related risk management, leading green credit products and services, and sound reputation. 
• Developed a credit policy with "controlling two-high enterprises and promoting green enterprises" as the core principle, and placed such "two-high' enterprises in the category of "the entry-denied industries" and "loan-reducing industries". Increased e¬fforts were made to reduce loans for such enterprises. 
• Formulated CMB Internal Control Manual , established an internal control framework covering all processes at all levels of CMB, the business and process.

2012

• China Merchants Bank drafted the "Investment Bank Green Credit Policy" and "Investment Bank Green Credit Implementation Plan," which clarifies customer and project related environmental risk classification and management methods.
• Draft of the "Notification regarding further steps to strengthen the credit management of ‘Two Highs' industries." All project loans and large amounts of credit meant for "Two Highs" industries must be approved by the head office, additionally there will be a mandatory implementation of quota management.

2013

• The bank increased investments in fields related to the life of general population and emerging industries. The bank comprehensively enhanced credit support for small and micro entrerprises, especially innovative growing enterprises.