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Home › Our Projects › Banks and the OECD Guidelines ›
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Table of OECD complaints involving Financial Institutions

By: BankTrack
By: BankTrack

This table shows all complaints filed at OECD National Contact Points against financial institutions, of which we are aware (last updated February 2024). If you see any cases missing, please contact us. For more details see the links to OECDWatch's case database. More information on BankTrack's work in relation to the OECD Guidelines can be found here, and more context around closed complaints filed against commercial banks can be found here.

 

Title

Issue

Date filed

Status

Greenpeace Luxembourg vs. Fonds de Compensation de la Sécurité sociale SICAV FIS Luxembourg pension fund FDC SICAV FIS’s irresponsible investment strategy 11 March 2024 Filed

The Philippine Movement for Climate Justice et al. vs. Standard Chartered

Standard Chartered’s contribution to human rights harms caused by coal power plants in the Philippines

26 February 2024

Filed
Inclusive Development International et al vs. MSCI, FTSE Russell, S&P DJI Netherlands and S&P Dow Jones Indices

‘ESG’ indexes’ irresponsible investments in companies linked to gross human rights abuses by Myanmar’s military

12 February 2024 Filed
BankTrack et al., vs. HSBC, Swiss National Bank, UBS Group, and Barclays Four Swiss and UK banks’ links to human right impacts through their investments in US private prison operators 16 January 2024 Filed
Friends of the Earth US vs. Export-Import Bank of the United States US EXIM’s fossil fuel financing contrary to the Paris Agreement 4 December 2023 Filed
PITEE Consumer Protection Association for Financial Services vs. Erste Group Bank AG and Raiffeisen Bank International AG Banks’ breaches of the Human Rights and Consumer Interests chapter 14 April 2023 Rejected

 

Inclusive Development International et al. vs. Marsh

 

Marsh’s role as insurance broker for the construction phase of the East African Crude Oil Pipeline

7 February 2023 Filed

Cambodian League for the Promotion and Defense of Human Rights et al. vs. Oikocredit

Oikocredit’s inadequate due diligence on its investments in Cambodia’s microfinance sector

12 December 2022  Under review
Society for Threatened Peoples vs. UBS UBS' business relationship with Hikvision 22 June 2020 Concluded, no resolution
Former employees of Sominki vs. Gramercy Funds Management Severance pay for ex-mining workers in DRC 11 January 2021 Rejected

Global Witness vs. UK Export Finance

UK Export Finance fails climate commitments, disclosures 16 March 2020 Rejected

Australian bush fire victims and FoE Australia vs. ANZ Bank

ANZ’s climate impacts breach Enviro, Discl., Cons. Prot.

30 January 2020

Concluded, no resolution

Indigenous Women and WECAN vs. Credit Suisse

Credit Suisse contribution to harms at DAPL

30 January 2020

Rejected

Society for Threatened Peoples Switzerland vs. BKW Group BKW Energie AG’s investment in wind production on Sami territory, Norway 16 January 2020 Agreement
KTNC Watch et al vs. KEXIM

Financial support of harmful palm oil production practices by POSCO in Indonesia

12 December 2019 Rejected
Milieudefensie et al vs. ING ING Palm financing contributes to violations 5 July 2019 Concluded, no resolution

South Korean Civil Society Task Force Team vs. KEXIM

Dam collapse in Laos involving Kexim

17 June 2019

Rejected

KTNC Watch et al vs. KEXIM

Violations of FPIC, consultation at Philippine Jalaur dam

15 October 2018

Rejected

Market Forces v. SMBC, MUFG and Mizuho

Japanese banks fund coal-fired power in Vietnam

18 September 2018

Filed

Open Secrets & CALS vs. KBC Group

Banks violating arms embargo during apartheid South Africa

24 April 2018

Rejected

Open Secrets & CALS vs. KBL

Banks violating arms embargo during apartheid South Africa

24 April 2018

Rejected

Dutch NGOs vs. ING Bank

ING bank violation of OECD Guidelines on climate change

8 May 2017

Agreement

Society for Threatened Peoples vs. Credit Suisse

Risks associated with North Dakota Access Pipeline in USA

24 April 2017

Agreement

Inclusive Development International and Equitable Cambodia vs ANZ

Financial services provided to Phnom Penh Sugar Company

6 October 2014

Concluded

Friends of the Earth vs. Rabobank

Controversial Rabobank investment in palm oil in Indonesia

26 June 2014

Concluded

Lok Shakti Abhiyan et.al vs Government Pension Fund - Global

POSCO's involvement in HR and environmental impact in India

9 October 2012

Concluded

Lok Shakti Abhiyan et. al. vs ABP

POSCO's involvement in HR and environmental impact in India

9 October 2012

Concluded

SEW and Stroitel vs. Barclays

Shell & 3 UK banks link with violations Sakhalin II complex

31 July 2012

Rejected

SEW and Stroitel vs. Royal Bank of Scotland

Shell & 3 UK banks link with violations Sakhalin II complex

31 July 2012

Rejected

SEW and Stroitel vs. Standard Chartered Bank

Shell & 3 UK banks link with violations Sakhalin II complex

31 July 2012

Rejected

Green Party of New Zealand vs. ANZ Bank

ANZ Bank's facilitation of destructive forestry in PNG

1 October 2007

Rejected

CGTP et al vs. Grupo Altas Cumbres

Banco del Trabajo's labour rights abuses in Peru

25 April 2007

Closed

ACF et al. vs ANZ Bank

ANZ Bank's facilitation of destructive forestry in PNG

24 August 2006

Rejected

CEDHA and Bellona vs. Nordea

Botnia's Orion pulp mill project in Uruguay

28 June 2006

Concluded

CEDHA vs Finnvera plc

Botnia's Orion pulp mill project in Uruguay

8 June 2006

Rejected

Proyecto Gato vs. ING

BTC oil pipeline in Azerbaijan, Georgia & Turkey

9 May 2004

Blocked

Proyecto Gato vs. Dexia

BTC oil pipeline in Azerbaijan, Georgia & Turkey

9 May 2004

Blocked

Proyecto Gato vs. KBC

BTC oil pipeline in Azerbaijan, Georgia & Turkey

9 May 2004

Blocked

Greenpeace Germany vs. West LB

West LB financing of oil pipeline in Ecuador

15 May 2003

Rejected

 

Resources
Documents
Links
2018-12-17 00:00:00

Letter from ANZ to BankTrack and OECDWatch on ANCP report regarding Phnom Penh Sugar

2nd response to October 29th letter
Correspondence
2018-12-17 00:00:00 | ANZ
2018-10-29 00:00:00

Letter from BankTrack and OECD Watch to ANZ on Compensation for Families Displaced by Phnom Penh Sugar

Correspondence
2018-10-29 00:00:00 | BankTrack and OECD Watch

OECD Guidelines for Multinational Enterprises

OECD Watch Case Database

Successes
BankTrack
Partners
Blog
External
Blog
BankTrack news BankTrack blog Partner news Partner blog

ING withdraws finance for Botnia paper mill in Uruguay

2006 | BankTrack
News
BankTrack
Partners
Blog
External
Blog
BankTrack news BankTrack blog Partner news Partner blog

ING runs away from its responsibilities

ING bank chooses to continue deforestation and human rights violations on the palm oil plantations in which they invest money.
2022-04-07 | Netherlands | Milieudefensie
Blog
BankTrack news BankTrack blog Partner news Partner blog

Complaint proceedings against UBS discontinued – STP sees a need for financial institutions and the NCP to take action

2021-12-20 | Bern | Society for Threatened Peoples
Blog
BankTrack news BankTrack blog Partner news Partner blog

Swiss NCP misses the mark on UBS links to mass surveillance of Uighurs

UBS listed as owner of Hikvision shares it buys for its clients, yet Swiss NCP says no business relationship exists
2021-03-03 | BankTrack, OECD Watch
Blog
BankTrack news BankTrack blog Partner news Partner blog

Mass surveillance of the Uyghurs: Swiss NCP approves arbitration proceedings against UBS in an unprecedented move

2021-01-28 | Bern, Switzerland | Society for Threatened Peoples
Blog
BankTrack news BankTrack blog Partner news Partner blog

Bushfire survivors and Friends of the Earth’s response to Initial Assessment of ANZ climate complaint under OECD guidelines

2020-11-25 | Friends of the Earth Australia
Blog
BankTrack news BankTrack blog Partner news Partner blog

Mass surveillance of the Uyghurs: STP files complaint against UBS

Society for Threatened Peoples files complaint with the OECD's Swiss National Contact Point regarding UBS' continued relationship with China's Hikvision
2020-06-22 | Switzerland | Society for Threatened Peoples
Blog
BankTrack news BankTrack blog Partner news Partner blog

ANZ agrees to landmark settlement with Cambodian farmers displaced by sugar company it financed

The agreement, the first of its kind by a commercial bank, sets an important human rights precedent for the banking industry worldwide.
2020-02-27 | Inclusive Development International
Blog
BankTrack news BankTrack blog Partner news Partner blog

Bushfire survivors launch claim against ANZ under international law for financing climate change

2020-01-30 | Friends of the Earth Australia
Blog
BankTrack news BankTrack blog Partner news Partner blog

Indigenous Women file OECD Specific Instance against Credit Suisse for rights violations regarding pipeline financing

2020-01-30 | San Francisco | WECAN
Blog
BankTrack news BankTrack blog Partner news Partner blog

Friends of the Earth groups complaint against ING Group admissible, declares OECD

2020-01-20 | Amsterdam | Milieudefensie, OECD Watch
Blog
BankTrack news BankTrack blog Partner news Partner blog

Credit Suisse makes a step towards indigenous rights

2019-10-16 | Society for Threatened Peoples
Blog
BankTrack news BankTrack blog Partner news Partner blog

Friends of the Earth groups and supporters file OECD complaint against ING for financing palm oil abuses

2019-07-05 | Amsterdam | Milieudefensie, Sustainable Development Institute Liberia, WALHI
Blog
BankTrack news BankTrack blog Partner news Partner blog

Dutch NCP on OECD Guidelines: Banks must publish climate targets in line with Paris Climate Agreement

2019-04-19 | Nijmegen | BankTrack
Blog
BankTrack news BankTrack blog Partner news Partner blog

ANZ bank issued rare rebuke by Australian oversight body

2018-10-11 | Inclusive Development International
Blog
BankTrack news BankTrack blog Partner news Partner blog

Apartheids Banks: Civil society groups demand accountability for apartheid profiteers

2018-04-19 | Brussels | Centre for Applied Legal Studies (CALS), Open Secrets
BankTrack news BankTrack blog Partner news Partner blog

ING to be investigated under OECD grievance mechanism in climate finance test case

Dutch OECD ‘National Contact Point’ accepts NGOs’ complaint
2017-11-16 | Responsible Investor
BankTrack news BankTrack blog Partner news Partner blog

Disappointing and lengthy mediation leaves impacts of Xayaburi Dam unaddressed

Last week, the Austrian National Contact Point (NCP) concluded a lengthy and ultimately disappointing OECD Guidelines mediation process between Andritz, the turbine supplier for the Xayaburi Dam, and a coalition of Mekong-based and international civil society organizations.
2017-07-20 | Bangkok, Thailand
Blog
BankTrack news BankTrack blog Partner news Partner blog

NGOs file complaint against ING for violation of OECD guidelines

Organisations call on the Dutch bank to take further steps on climate
2017-05-09 | Amsterdam | BankTrack, Greenpeace, Friends of the Earth Netherlands, Oxfam Novib
Blog
BankTrack news BankTrack blog Partner news Partner blog

FoE response to final statement on complaint guidelines on Rabobank and Bumitama

2016-01-31 | Friends of the Earth Europe
Blog
BankTrack news BankTrack blog Partner news Partner blog

Bumitama cuts ties with illegal palm oil plantation following Friends of the Earth pressure

OECD accepts Friends of the Earth complaint against Rabobank
2014-12-16 | Brussels/Amsterdam | Friends of the Earth Europe
BankTrack news BankTrack blog Partner news Partner blog

Publication initial assessment for Friends of the Earth/Milieudefensie - Rabobank

2014-12-16 | OECD
BankTrack news BankTrack blog Partner news Partner blog

Displaced Cambodians file OECD complaint against ANZ Bank for financing massive land grab

2014-10-07 | Inclusive Development
BankTrack news BankTrack blog Partner news Partner blog

Several Individuals vs. NORDEX SE operating in Turkey

(OECD Watch complaint)
2014-08-04 | OECD Watch
Blog
BankTrack news BankTrack blog Partner news Partner blog

Friends of the Earth files OECD complaint against Rabobank finance for illegal palm oil

2014-07-01 | Amsterdam, Brussels | FOE Netherlands, FOE Europe
BankTrack news BankTrack blog Partner news Partner blog

OECD complaint against Rabobank concerning financial services to Bumitama

2014-06-27 | Milieudefensie
Blog
BankTrack news BankTrack blog Partner news Partner blog

UK government accepts complaint over GCM Resources’ Bangladesh coal mine

2013-06-14 | London | Miriam Ross
Blog
BankTrack news BankTrack blog Partner news Partner blog

Complaint seeks resettlement and compensation from Shell and UK banks for damage caused by Sakhalin II oil and gas project

2012-07-31 | Sakhalin Island, Russia | Pacific Environment
Blog
BankTrack news BankTrack blog Partner news Partner blog

BP violating human rights rules, says UK government

Company failed to respond to alleged intimidation by Turkish security forces along its UK-backed Caspian oil pipeline
2011-03-09 | UK | The Corner House et. al
BankTrack news BankTrack blog Partner news Partner blog

NGOs lodge complaint against ANZ Bank for PNG illegal logging ties

2006-08-23 | Australia and Papua New Guinea | Rainforest Action Network
Blog
BankTrack news BankTrack blog Partner news Partner blog

ING withdraws finance for Botnia paper mill in Uruguay

2006 | BankTrack
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