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Bank BTPNIndonesia

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This profile is actively maintained
Last update: 2025-05-09 10:23:00
A branch of Bank BPTN in Jakarta, Indonesia. Photo: BxHxTxCx via Wikimedia Commons (CC BY-SA 2.0)

Active

This profile is actively maintained
Last update: 2025-05-09 10:23:00
About
Website https://www.smbci.com
Headquarters
CBD Mega Kuningan, Jl. Dr. Ide Anak Agung Gde Agung Kav 5.5 - 5.6
12950 Jakarta
Indonesia
CEO/chair Henoch Munandar
President Director
Supervisor
Bank Indonesia
Ownership
listed on Indonesia Stock Exchange

Bank BPTN is a subsidiary of Sumitomo Mitsui Banking Corporation which owns 88.53% of its shares. Bank BPTN's complete shareholder structure can be accessed here.

Bank BTPN was founded in 1958, originally as Bank Pegawai Pensiunan Militer (BAPEMIL), to handle Indonesian military pension funds. The bank developed deposit and loan services for military veterans and converted to a commercial bank in 1960. In May 2013, Sumitomo Mitsui Banking Corporation (SMBC) acquired a 24.26% stake in BTPN. In February 2019, BTPN merged with Bank Sumitomo Mitsui Indonesia, and became a consolidated subsidiary of SMBC.

Bank BTPN offers financial services for the lower-income segment, which is comprised of pensioners, micro, small and medium enterprises (MSMEs), as well as productive poor communities (mass market).

In 2025 the bank changed its name to Bank SMBC Indonesia.

Sustainability
Commitments
Policies
Voluntary standards

Bank BPTN's most important sustainability commitments can be found at the website sections listed below.

Links

Sustainability

As part of SMBC Group, Bank BTPN also aligns its policy with SMBC Group's sustainability policy that contains three pillars based on the SMBC Group Statement on Sustainability and the Group Environmental Policy. See here for SMBC's bank policies.

Sustainable Business Policy

Date listed represents date as accessed on website
Bank policy
2024-03-07 00:00:00 | Bank BPTN

Sustainability Policy (p. 59 of 2023 CSR report)

Bank policy
2024-02-29 00:00:00 | Bank BPTN

ESG Deposit framework

Bank policy
2023-11-28 00:00:00 | Bank BPTN
Bank BTPN has committed itself to the following voluntary standards:
Global Reporting InitiativeTags: sustainable development | human rights
News
Resources
Documents
Accountability
Grievances

Bank BTPN does not operate a complaints or grievances mechanism for individuals or communities that might have been affected by the bank's finance.

Complaints about impacts of Bank BTPN's finance can also be raised through channels in which its parent bank, SMBC, participates.

This page evaluates Bank BTPN's responses to instances of alleged human rights violations linked to its finance, raised by civil society organisations. It is not intended to be exhaustive, but covers selected impacts raised by BankTrack and other civil society partners since 2016. For the full scoring methodology, see here. For more information about BankTrack's evaluation of bank responses to human rights impacts, see the 2021 report "Actions speak louder: assessing bank responses to human rights violations".

Impacts reviewed
Responded?
Total score
Response
Action
Monitoring

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